If your domain is rejected after payment has been made, the registration of .al domains undergoes an approval process by the Registry. Typically, they will verify that registrants have correct contact information for each domain, check against prohibited names, and in some cases, review for trademark infringements.

If your domain registration is rejected, we will refund you by adding credits to your account in our system or by issuing a full refund.

AKEP may reject the domain registration if the information provided by the registrant is inaccurate or incomplete. Additionally, if your domain name is classified as a reserved or prohibited name according to AKEP regulations, the domain registration may be rejected. We encourage our clients to consult the list of prohibited and reserved domains, available at the following link: List of Prohibited Domain Names .al and Subdomains, as well as the registry of registered trademarks, which can be found here: List of Reserved Domain Names .al and Subdomains.

These subdomains are reserved for specific user groups. The .gov.al and .mil.al domains are reserved for government and military use only and are not registered by registrars. We can only register:

• .com.al – You must provide documentation proving that you are a company registered in Albania.
• .net.al – Duhet të jepni dokumentacion që dëshmon se jeni kompani rrjetëzimi e regjistruar në Shqipëri.
• .edu.al – You must provide documentation proving that you are a registered educational institution in Albania.
• .org.al – You must provide documentation proving that you are a non-governmental organization registered in Albania.

For domain.al, 4 additional pieces of information are required:

1. Company ID – This is optional for domain.al, but mandatory for third-level domains.
2. Document Type – Can be one of the options below:
   • Identity Card
   • Passport
   • Social security number
3. Organization Identification Number – The registrant’s ID number.
4. Legal status – It can be one of the options below:
   • Limited Liability Company – Requires Company ID to be filled in.
   • Public Entity/Organization – Requires the company ID to be filled in (mainly for .gov.al).
   • A trader – requires the company’s ID to be completed.
   • Individual.