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Renewal Notification Policy


For domain name registration services, Host.al will send a renewal notice via email approximately one month and approximately one week prior to the expiration of each domain registration. In addition, if a domain is not renewed, Host.al will send an additional renewal notice within five days of the domain registration expiration. All renewal notices will be sent to the primary account contact associated with the domain registration.

These notifications will include a generated invoice for the renewal fee. This notification will not be sent if the auto-renewal option is disabled on the domain page. Auto-renewal is tied to our billing system, which will issue a new invoice 30 days before your domain expires. If a customer "Disables Auto-Renewal", the system will not send any invoice for renewal and the domain will expire without prior notice.

Regarding the renewal period, our billing system will try to follow the latest trend; in other words, if a customer registered a domain for 2 years, the next renewal invoice will be for 2 years. This period can be changed, but you will need to open a Trouble Ticket. Customers can also choose the period they want for their domain renewal.

 

 

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